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How 166bet Handles Your Personal Information

When you open an account with us, we collect only the data we need to run your wallet, process your bKash, Nagad, or Rocket transactions, and keep your account secure.

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166bet How 166bet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something on your account, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through live chat on the site, by email, or through the account help section after you log in. We aim to respond to data-related requests within a reasonable time and will confirm receipt when your request is logged.

Team online

Live Chat

Start a live chat session from any page while logged in. Describe your data request clearly and the agent will log it directly against your account.

Email Support

Send your data request by email with your registered account details. We confirm receipt and follow up with the outcome once the review is complete.

Account Help Section

Log into your account and open the help section to submit a privacy query. Requests made this way are linked to your profile automatically, speeding up the review.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We use SSL encryption across the site and in the account section so that data moving between your device and our servers stays protected in transit. Access to stored account data inside our systems is restricted to staff roles that need it to carry out their function — support agents, payment processors, and fraud review. We do not give unrestricted internal access to personal records. Cookies placed during your session expire when you close the browser unless you have an active logged-in state. Your rights under this policy apply regardless of which payment method you use.

SSL Encryption

All data passing between your browser or mobile and our servers is encrypted with SSL. This covers your login, your payment instructions, and your account details at every step.

Retention and Deletion

Account verification documents are deleted once they are no longer needed for dispute resolution or regulatory purposes. We do not hold personal data beyond the period it serves a clear function.

Cookie Scope

Cookies on 166bet track session state and security signals only. We do not run advertising trackers or build behavioural profiles from your browsing inside the platform.

Payment Data Handling

When you deposit or withdraw using bKash, Nagad, or Rocket, the transaction instruction is forwarded to the payment processor only. We do not store your mobile wallet PIN or full transaction credentials.

Common Questions About Your Privacy at 166bet

Below are the questions we hear most often about how personal data is collected, stored, and managed on this platform. If your question is not covered here, reach out through live chat or the account help section.

We collect your name, email address, phone number, and the payment method you register — such as bKash or Nagad. Account verification may also require a national ID document, which is held only as long as needed.

Your bKash, Nagad, or Rocket transaction data is passed only to the relevant payment processor to complete the transfer. We do not share it with advertisers or unrelated third parties.

Yes. Log in and use the account help section, or contact support via live chat or email. We will confirm your request and provide a summary of the data we hold for your profile.

Raise a correction or deletion request through live chat or email with your registered account details. We review each request and respond with the outcome once the check is done.

No. Cookies placed during your session are limited to session state and security signals on this site only. We do not place third-party advertising trackers or follow your activity on other websites.

Data is retained for as long as required to resolve any open disputes or meet applicable obligations. Once those purposes are fulfilled, personal records are deleted from our systems in line with our retention schedule.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.